Privacy Policy

Who We Are

Wisam Basim Idrees Qasim Idrees (Sole Proprietor), Mosul, Nineveh, Iraq, Iraq — +9647503595680 — support@climatetechmena.org.

Data We Collect

• Account Information: Email address, password (hashed), and account preferences you provide
• Payment Data: Subscription events and receipts handled by Paddle (we don't store full card data)
• Usage Analytics: Basic site usage data, only if you accept cookies
• Support Communications: Messages you send us for customer support
• Newsletter Subscriptions: Email addresses for subscribers who opt-in

How We Use Your Data

• Provide and secure your account access
• Process subscriptions and payments (via Paddle as Merchant of Record)
• Improve our service and troubleshoot technical issues
• Respond to your support requests and inquiries
• Send newsletter updates (only if you've subscribed)
• Comply with legal obligations

Data Sharing

We share data only as necessary to provide our service:

• Paddle: For payment processing (Merchant of Record)
• Firebase: For hosting, database, and authentication services
• Service Providers: Only as needed to operate the platform

We never sell, rent, or trade your personal information to third parties.

Data Retention

We retain your data only as long as necessary:

• Account Data: While your account is active, then deleted or anonymized
• Payment Records: As required by law (typically 7 years)
• Analytics Data: Aggregated and anonymized after 2 years
• Support Communications: For 3 years after resolution

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of analytics via the cookie banner
• Unsubscribe from newsletters
• Export your data in a portable format

To exercise these rights, contact us at support@climatetechmena.org

Cookies & Analytics

We use cookies for:

• Essential: Account authentication and session management
• Analytics: Basic usage statistics (only with consent)
• Preferences: Your cookie consent choice

You can control cookie preferences through our cookie banner and browser settings.

Data Security

We implement appropriate security measures to protect your data:

• Encryption in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Limited staff access to personal data

International Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: