Frequently Asked Questions

Find answers to common questions about our climate tech directory and subscription service.

1
What's included in the subscription?

Access to the complete climate tech company directory, advanced filters and search functionality, and periodic updates with new companies and industry insights.

2
Is this a recurring subscription?

Yes. It renews automatically until you cancel from your account portal. You can choose between monthly ($15) or annual ($120) billing cycles.

3
How do I cancel my subscription?

You can cancel anytime before the next renewal; access continues until the period ends. No partial refunds for unused time.

4
What's your refund policy?

See our Refunds & Cancellations page for details. We offer refunds for duplicate charges and service unavailability.

5
What will appear on my bank statement?

Charges may appear as PADDLE.NET* on your card statement. Paddle is our Merchant of Record and handles all payment processing.

6
How often is the directory updated?

We add new companies weekly and update existing profiles monthly. Annual subscribers receive priority updates and early access to new features.

Still have questions?

Can't find what you're looking for? Our support team is here to help.